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Become A Holiday Rep.

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120 is the average weekly wage (UK pounds) for holiday rep in 2007.
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holiday rep responsibilities

Responsibilities of a Holiday Rep

As a holiday rep there are many responsibilities that you will have such as:

  • Organizing and hosting welcome meetings
  • Knowing about, selling and organizing excursions and other activities
  • Selling car hire and other services
  • Transferring holidays makers to and from airport as well as hotel
  • Answering customer's queries and dealing with their problems such as lost luggage, allegations, injuries, thefts etc.
  • Dealing with unforeseen circumstances such as flight delays, coach strikes etc.
  • Resolving any conflicts with or between clients
  • Establishing and maintaining relationships with hotel owners, agents and travel companies
  • Gaining an in depth knowledge of the resort to answer client's questions
  • Organizing and taking part in day and evening entertainment
  • Carrying out Health and Safety checks on all hotels
  • Carrying out hotel visits and standards
  • Completing basic accounts paperwork, records and writing reports
  • Collecting and balancing foreign money
  • Accompanying clients on excursions and being a guide

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